Shipping policy
Shipping Policy
Last Updated: September 23, 2026
Thank you for choosing Lunautck.
We are committed to providing clear and reliable shipping information.
Order Processing Time
Orders are processed after payment confirmation.
Processing time may vary depending on product availability and order volume.
Shipping Time
Estimated delivery:
20–30 business days
Delivery times may vary depending on:
- Destination country
- Shipping carrier
- Customs clearance
- Weather conditions
- Public holidays
Tracking Information
Once your order has shipped, tracking information will be provided when available.
Tracking updates may require several days to become active.
Customs Fees
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Delivery Problems
If your package is delayed, lost, or damaged during shipping, please contact our customer service team.
We will assist you with available shipping information.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If you notice an incorrect address, please contact us immediately.
Email: